AUTO REPAIRS,STATE INPECTION,EMISSIONS TEST CENTER,TIRES,BRAKES,TUNE UP, ENGINE AND TRANSMISSIONS
About Us
12 Month/12,000 Mile Warranty
We believe so strongly in our work that we provide our customers with a one year and 12,000 mile warranty (whichever comes first) on repairs and labor, excluding wearable items (ie. brakes or clutch discs).
Doing Business Since 2000/Owner on Site
Safari Automotive Sales & Service has been owned and operated by Ali Rizvi, since 2001 at the 3000 Sq.feet facility in Allentown and then in 2008 acquired a second location formerly Jim Chestnut St. Station located in a small town of Emmaus Pa serving quality auto repairs and used cars sales in Emmaus, Allentown, Bethlehem and surrounding areas.
Ali and his family has been in the automotive industry for 30 plus years. He continues to train and educate himself and his employees on the ever-advancing world of automobiles. Ali, is on-site and available to our customers everyday. He enjoys talking and getting to know each and everyone of you and your vehicles. Feel free to ask to speak with him any time.
We Are A Full-Service Repair Shop
Your Friendly Neighborhood Complete Automotive Repair & Tire Services:
Whether it?s a simple oil change or a more comprehensive repair, there is only one standard of service at Safari Automotive Service ? we strive for complete automotive repair service excellence. Today's vehicles are extremely sophisticated machines with computer-controlled electronics and components that are working to keep the engine operating efficiently. Our job is to keep your vehicle performing the way the factory designed it to perform. We can provide repair or maintenance service you need on any foreign or domestic automobile you own. We help protect your investment by keeping your car running safely and efficiently. We take preventative maintenance seriously and give you the best advice on how to maintain your vehicle for its lifetime. If your automobile is covered under a manufacturer?s warranty, we can perform the periodic maintenance. When we do, we?ll let you know if there?s a problem that needs to be fixed by the dealer. Repairs on automobiles with extended warranties are no problem for us to handle either.
Competitive Pricing
As a top-tier, independent service repair facility, we pride ourselves on our competitive prices and the tremendous value that we bring to our customers. However, quality is our most important mission. "Car Care That Never Quits? is out motto.
Same Day Service For Most Repairs and Maintenance
We realize the importance of having transportation and that is why we make every possible effort to get your vehicle back to you on the same day. Our goal is to get your vehicle into the shop in the morning and get it back to you by 5:00 pm at the latest. Obviously there are situations and repairs that require more time than one day and in those cases we give our customers plenty of time to prepare. We also help in arranging a rental (when needed) with Enterprise at a discounted rate.
Early Bird / Night Drop Form
For your convenience, we have an early bird/night owl drop box for those of you who cannot bring your vehicle in during normal business hours. Below is a form for you to fill out when leaving your vehicle and keys. Please fill out the form completely and remember to include your keys when you use our convenient security drop-box. Click here for Printer-Friendly Form
Best Quality Parts and Fluids
While many shops may cut any corner they can to increase their profits, we don't sacrifice your safety and peace of mind with inferior products. We know you demand our work to be done right and you want to depend on it. We accomplish this by using OEM parts ( where applicable) and parts sourced directly from auto parts manufacturers, for your auto repairs and maintenance needs.
Quality Equipment
Having the right equipment is extremely important. It allows us to diagnose and repair your vehicle properly, the first time. Safari Automotive has invested in the same equipment the dealership has, so that we may service your vehicle like the manufacturer has recommended... and also give you the quality service only an independent repair shop can.
Free WiFi and Special Blend Chai (Tea)
Have work you need to do while waiting on your car? No problem. Safari Automotive offers free WiFi so you can spend your time responding to emails or catching up with long-lost friends. No time is wasted time. Before you know it, you are caught up and your car is ready to go. Plus ask about our special chai.
Personable, Friendly Service
Car repair is probably not the most exciting thing on your to-do list. We like to make it a little more bearable by welcoming you by name, getting to know you with some conversation and sending you on your way with a smile. We'll follow-up with you throughout the day and greet you with a smile when your day is over and you're ready to pick up your car. Service does not stop when your vehicle leaves; we follow-up with your service when your car is gone, remind you when service/recommendations are due and we look forward to picking up where we left off with our last conversation on your next visit.
Our service facility is also taking many steps forward in helping keep our environment clean. We have started the process of reducing and/or eliminating the harmful effects on the environment from our shop. This process is important for future generations and starts with us.
Unfortunately, like many businesses, the nature of an auto repair business comes with some consequences to the environment. We use electricity, gas, and some hazardous waste material. But, we do things to help minimize the effects of these things in our shop:
Electricity:
Our shop keeps our large bay doors open to allow enough light in without using overhead lighting. Additionally, we use efficient T5 Bi-Pin Fluorescent lighting throughout the shop and offices.
We use hydraulic lifts that only use electricity when raising or lowering the vehicles.
We use a high efficiency air compressor to serve air to our tools throughout the shop.
Our computers utilize power saving features to minimize the power and we have switched over to flat panel monitors throughout the shop because they only use about 20% of the electricity.
Our shops participated in E-power programs
Hazardous Waste Materials:
All spills are cleaned up immediately with special rags and stored in a container. The container is picked up by a dedicated hazardous waste that extracts the chemicals and sends it out for recycling when possible.
As an additional measure to eliminate waste into the environment from spills that can?t be avoided, we have installed special collectors at the perimeter of the shop. These special collectors grab the oils and other waste and contain the spills. Then the collectors can be given to hazardous waste handlers for recycling when possible.
We have invested heavily into quality equipment that captures fluids from all of the fluid flushes performed on your vehicles. Coolant/Anti-freeze, transmission fluid, brake fluid and air conditioner refrigerant chemicals are cared for with high regard. The equipment we utilize are made to minimize and eliminate the chemical affects on our environment.
The fluids are stored in containers for the recyclers to pickup. We go the extra step and keep the containers in a second backup container in case of a leak or damage to the primary container.
We are very conscientious about all fluid wastes. When possible they are sent to be recycled or picked up for proper handling by waste handlers.
Other:
We shred and recycle all of our paper products.
We separate our garbage from our recyclable products such as bottles, cans, cardboard, etc.
We recycle all scrap metal from old parts and equipment, rather than just disposing in the garbage.
As you can see, we are serious about the environment and will continue to work hard to lessen our impact on the environment
Keywords: TIRES,BRAKES,EXHAUST,TUNE UP, AUTO INSPECTIONS,BATTRIES,ENGINES,TRANSMISSIONS,SHOCKS,STRUTS,TIMING BELT,WATER PUMP,RADIATOR SERVICE,ELECTRICAL AND ENGINE REPAIRS
Interview Q&A
How long have you been in business?
We have been in business in Lehigh Valley for 12 years, and my family has been in business for more the 30 plus years
What is your primary product or service?
Complete Auto Repairs , Tires , Sales of Used quality Automobile and Leaders in Auto Export
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Runs in my family.. My elder brother had a fleet of cars and trucks that he serviced.
How do you differentiate yourself from other businesses in your category and area?
We are a family owned business and we have a strong belief in providing the best quality service at a reasonable price. Our motto is " CARE CAR THAT NEVER QUITS!!"
How many locations do you have and do you have plans to expand?
As for now we have two locations. One in Allentown at 750 N. Fenwick St Allentown Pa 18109 and our second location is in Emmaus at 945 Chestnut St Emmaus Pa 18049, with hard work and blessing from GOD, we will be looking/working at opening a third location in near future.
Provide detailed directions to your location
Our Locations http://www.safariautomotive.com/locations/mode/d/locationid/1.aspx ( cut and paste on address on search bar)
What type of payments do you accept?
All Credit Cards and Cash
Which areas do you service?
Lehigh Valley
Who owns your company or runs daily operations?
Ali Rizvi and Family
What are your hours of operation?
Emmaus Location : Monday To Friday 8:00 AM to 5:00 PM and on Saturdays 9:00 AM To 1:00 PM
Allentown Location: Monday To Friday 8:00 AM to 5:00 PM and CLOSED ON SATURDAYS.
What is the best compliment anyone can give you?
We are glad you are our auto repairs and tire shop.
What is your favorite quote or Bible verse?
A person is sincere if his words and deeds, exterior and interior are the same; he fulfills his pledges and maintains purity in worship.
A favour is a trust that you must return.
Imam Ali (a.s)