Interview Q&A
How long have you been in business?
Burkholder's Heating & Air Conditioning, Inc has been providing heating and cooling repairs, installation, and maintenance to the Lehigh Valley area since 1960.
What is your primary product or service?
We are a Carrier Factory Authorized Dealer for Heating and Cooling. We repair and provide maintenance for ALL makes and models of heating and or cooling services. We offer installations on many other makes and models for HVAC systems as well as offer Duct Cleaning services, Generator installations, repairs and maintenance as well as perform energy analysis (energy audits) to help find solutions to save money in your home.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
As a second generation business, Burkholder's Heating & Air Conditioing, Inc. was founded by Bob Burkholder's fater, Carl Burkholder in 1960 as a one man business. Today Burkholder's Heating & Air Conditioning, Inc services and maintains 10,000's of homes each year and offers both residential and commercial repair, maintenance and installation services. Growing in employees yearly, Burkholder's HVAC has over 60 local employess today.
How do you differentiate yourself from other businesses in your category and area?
We build our business on educating our customers on the importance of maintaining their systems. Just like we educate our customers we make sure to educate our employees as well. Our technicians are NATE certified, BPM certified as well as participate in ongoing weekly training along with our internal staff members to provide exceptional service to our customers and to stay up to date with all the latest technologies and equipment across the board. Unlike other HVAC businesses our staff is universally trained on ALL HVAC equipment, gas, oil, heat pumps, Air conditioners, steam & geothermal systems. We stride ourselves in offering excellence with service to complete your job in a timely manner and with flat rate fee.
How many locations do you have and do you have plans to expand?
We offer one location that services the Greater Lehigh Valley area, some Bucks county and now looking to offer services for neighboring Warren county, NJ.
Provide detailed directions to your location
We are located at 383 Minor Street Emmaus, PA 18049 a few blocks from Main St / Chestnut St in Emmaus.
What type of payments do you accept?
We accept Visa, MC, Disc as well as personal checks. We offer a online payment service for those who wish to use through paypal.
Which areas do you service?
Burkholder's Heating & Air Conditioing, Inc services the Greater Lehigh Valley area, bordering areas of Bucks county and soon will be able to service some areas in NJ.
Who owns your company or runs daily operations?
Bob Burkholder is the Owner/President of Burkholder's HVAC David Wieder is a partner and serves as the companies Vice President of Sales.
What are your hours of operation?
Burkholder's Heating & Air Conditioning, Inc is available 24/7 for emergency services. Our normal business hours are M-F 8-5p.m. We offer Saturday hours 8-4 for winter hours.
What is the best compliment anyone can give you?
A referral is the best compliment that you can pay Burkholder's Heating & Air Conditioning, Inc. We built our business on treating our customers the way that we wanted to be treated, with integrity, fair prices and excellent services and by offering a superior product line. We value our customers and hope that they share their experiences they have had with Burkholder's to their friends and famiy.
What is your favorite quote or Bible verse?
Treat others the way you would like to be treated.
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